i4connected Knowledgebase

Email Event notifications

As the Event templates engine provides the possibility to send notifications via Email and SMS, the scope of present article is to describe the email notification scenario.

The event occurrence emailing is based on:

  • User filters - a combination of object filters, event filters and parts filters.

  • Templates - the template defines the format of the sent email. Templates support placeholders so that different information from the occurrence can be written in the email.

  • Provider - SMTP email and SendGrid email

  • Provider settings - depending on the selected provider, the user is required to add further settings.

SMTP Provider

SMTP stands for Simple Mail Transfer Protocol, which is a communication protocol for electronic mail transmission. As described under the Edit event notification settings article, by setting the SMTP Provider, the user needs to fill in the SMTP Server, Port, Username, Password and enable or disable SSL.

SMTP_settings.jpg

SMTP Provider settings

SendGrid Provider

SendGrid is a communication platform which ensures electronic mail transmission. SendGrid provides a cloud-based email delivery service that assists email delivery.

By setting the SendGrid provider, the user is requested to fill in the SendGrid Api Key, as described under the Edit event notification settings article.

Sendgrid_settings.jpg

The SendGrid Provider settings