i4connected Knowledgebase 5.6

Installing the i4messenger MobileApp


Check out this article and learn how to install the i4messenger MobileApp by setting up and deploying the application portal.

As the i4messenger MobileApp is an add-on to the i4connected platform, it will be delivered as a separate file of the installation pack (i4messenger_web.zip).


After processing the steps described below, please proceed to the i4messenger MobileApp dedicated article.


In order for the i4messenger MobileApp to properly communicate with the i4connected portal, the following prerequisites must be met:

  • i4connected 5.5 or higher

Setting up Internet Information Services
  1. Save the contents of the i4messenger_web folder in the desired place on the hard drive. It is advisable not to use a very long folder path for storing the files.

  2. Open the Internet Information Services (IIS) Manager and expand the Connections tree structure in order to reach the Application Pools node.

  3. Right-click on the node and select the Add Application Pool option.

  4. In the Add Application Pool dialog fill in the following settings:

    1. Name – Name of the i4messenger Application Pool.

    2. .NET CLR version – select No Managed Code option

    3. Managed pipeline mode – select the Integrated option

  5. Click the OK button to save the new Application Pool.

  6. Next, select the i4connected Website and select the Add Application option.

  7. In the Add Application dialog fill in the following:

    1. Alias – the alias of the IIS application (for example „i4messenger_app“

    2. Application pool: click the Select button and apply the i4messenger Application Pool created at step 4.

    3. Psychical path – use the Browse For Folder selector to apply the i4mesenger_web folder.

    4. Next, click the OK button to save your changes.

Setting up the i4connected transmission settings

In order to set up the i4connected transmission settings, please proceed as follows:

  1. Log into the i4connected portal.


    The user should have the Manage configuration permission enabled.

  2. Open the Edit Settings panel, usually available under the Setup page.

  3. Make sure that the Server Root URL, settable under the Notification Server settings area, points towards the current i4connected server.

  4. Click the bottom Save button in order to preserve your changes and you are good to go!