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i4connected Knowledgebase 5.6

Scheduled reports are not delivered

Abstract

Learn how to overcome this obstacle and make sure that the scheduled reports are delivered to your users.

Description

The reports scheduled by certain users are not delivered.

Cause

This issue is encountered when the user that tries to schedule the report delivery is not assigned to a region inside the Administration Portal.

Solution

Assign a region for the user inside the Administration Portal.