i4connected Knowledgebase

Understanding the Customer structure

Abstract

This article explains the structure of a typical customer used inside the i4connected portal and its levels.

This article explains the structure of a typical customer inside the i4connected portal.

A customer represents the top level entity in the i4connected portal, which usually comes with a complex structural hierarchy. While a customer might have multiple production or services locations, most likely will also have multiple organisational structures, spread around its physical locations. The i4connected portal addresses this complex structure by providing the tools for defining the appropriate structure for each customer.