Users management
This article describes the Users Management functionality from the Admin section of the i4connected portal.
This article describes the Users Management functionality from the Admin section of the i4connected portal. The i4connected Users can be managed in the Users panel, accessible through the dedicated tile. The Users list can be accessed only by users having at least the View users permission available.
The Users tile and panel
The Users panel provides the user with possibility to process the following operations:
Viewing, filtering and refreshing the users list
The Users panel lists all the existing i4connected users. The Users are positioned in the panel's central area, as cards in a scrollable list.
Each User card displays information upon the User, that can be changed as desired, by using the Display settings option. By clicking this option, the following settings are displayed:
The Display settings
First field - allows the user to define the information displayed by the First field, of the User card. The user can select an option from the drop-down list.
Second field - allows the user to define the information displayed by the Second field, of the User card. The user can select an option from the drop-down list.
Lockout filter - allows the user to search by All users, Locked users or Unlocked users.
Further on, the users list provides an advanced filtering mechanism that allows the user to type in the search field the a set of textual criteria, such as Username, Addressing title, First and Last Name, Address information, Function and Department.
Example of filter applied to the Users list
The Refresh button from the top menu provides a manual way to reload/update this users list.
The Refresh button
Viewing a User in detailed view mode
When clicking on a listed user, all the user details are displayed in a new panel on the right side. This View User panel will have the same name as the selected user and will display the following information:
User picture (if available)
User details (user name, addressing title, first and last name, function, department, email, work phone, mobile phone, fax number)
Address information
Defaults (language and time zone)
Reporting settings (email and reporting status)
The View user panel
As earlier indicated, users having at least the View users permission enabled, can open the User details panel. In this view a set of management tiles, are also provided, as follows:
The Roles tile
The Roles tile displays the number of roles assigned to the current User. By clicking this tile the Roles panel is opened, where all the roles of the selected user are listed. To update the assigned Roles, the user can select the Change button.
The User Role panel
Clicking on the Change button opens the Select roles panel, where the user can select / unselect the listed roles. Roles that are already assigned to the selected User are highlighted in green color.
The Select roles panel
Note
For more details regarding Roles management please also visit the article here.
The Sites tile
The Sites tile opens the Sites panel where a list of all Sites to which the current user is assigned is displayed.
The User Sites panel
There are several actions the the user can organise in this view:
Refresh the list
Open the site tree
Open the site(s) in detailed view mode
Note
For more details regarding the Sites management, please also visit the article here.
The Organizational Units tile
The Organizational Units tile opens the panel with the same name. In this view, a list of all Organizational Units assigned to the current user is displayed.
The User Organizational Units panel
The user can organise the following operations:
Open tree
Open tree assignment
Add new Organizational Unit
Refresh the list
Note
For more details regarding Organizational Units management, please also visit the article here.
The Areas tile
The Areas tile displays the number of Areas assigned to the current User.
The User Areas panel
Clicking on this tile the Areas panel is opened. Here, only the assigned areas are listed, allowing the user to organise the following operations:
Open tree
Add new Area
Refresh the list of Areas
Open listed Areas in detailed view mode
The Reports tile
The Reports tile displays the number of reports assigned to the current user. By clicking this tile, the Reports panel is opened.
The User Reports panel
To update the User Reports list the user can click on the Change button. The Select reports panel is opened, allowing the user to select / unselect the listed reports. The selected reports are highlighted in green color.
The Select reports panel
Besides changing the assigned reports the user can organise the following operations:
Add reports
Refresh the list of reports
Open listed reports in edit mode
Note
For more details regarding Reports management, please also visit the article here.
Adding a new User
The Add user panel is opened using the Add button from the top side of the Users panel.
The Add user panel
To add a new user, the minimum required details must be filled in (marked with a asterisk in the Add user panel):
Login info
User name - the login name must correspond to the system standards, as follows:
Username must be unique.
Username should not contain the space element.
Usernames must start with a letter. Allowed characters are a-z, 0-9, _, - (dash), . (dot) and @ (at).
Password - the password must correspond to the system standards, as follows:
Password must be at least 6 characters long
Passwords must have at least one digit ('0' - '9')
Password must have at least one uppercase character ('A' - 'Z')
Password must have at least one alpha numeric character
Password confirmation - the Password confirmation field expects that the value entered here is equal to the one at field "Password".
Personal details
Addressing title
First name
Last name
Function - selection of the User Function is processed from the dedicated panel. Please also read more details about Functions.
Department - Department - selection of the User Department is processed from the dedicated panel. Please also read more details about Departments.
Photo - optionally, the user profile can have an associated photo, that can be uploaded by clicking the Browse button.
Photo
E-mail - The E-mail field is capable of validating the inserted address.
E-Mail validation
Work phone
Mobile phone
Fax
Address
Street
Postal code
City
Country - the country can be selected from the predefined countries, available in the drop-down list.
Defaults
Email reporting enabled - if setting is enabled, the user will receive emails, generated by reports.
Report archiving enabled - if setting is enabled, the user will be allowed to send reports to an archive, as described by the dedicated article.
Language - the language can be selected from the predefined languages, available in the drop-down list.
Time zone - the timezone can be selected from the predefined time zones, available in the drop-down list.
Tip
In case your time zone is not available in the drop-down list, please address to your system administrator who can activate it from the TimeZones table, directly in the i4connected Database.
The validation system will notify the user if the provided information is not sufficient for creating the new user. Also, the panel header is highlighted in red, until all required information are filled in.
Validation error - This field is required
The bottom section of the Add user panel provides the following options:
Save - Saves the user and opens it in detailed view mode
Save and Add new - Saves the user and reopens the Add user panel
Close - Closes the Add user panel without preserving any changes
Important
An Email notification will be delivered to all the new users, for which a valid address has been provided. The notification asks for the account confirmation.
The Email notification
By clicking the provided link, the i4connected Identity page is opened in your browser and automatically processed the Email Confirmation.
i4conected Identity - Email Confirmation
Editing a User
The top menu of the View User panel provides the options for updating the selected user information, for users having the Users permission enabled.
The Edit user button
The Edit button opens the Edit user panel which allows the user to modify all the user information provided when creating the user (see the Adding new users article).
The Edit user panel
Changing the password of a User
The Change password button opens a panel with the same name where the system administrator can change the login password, of the currently selected user. This option is guarded by the Users permission.
The Change password button
In this view, the New Password and the Password Confirmation needs to be filled in. In order for the save operation to be possible, the new password needs to correspond to the system standards. Another condition is that the two entries need to be equal.
The Change password panel
Important
The validation system will notify the user if the provided information is not sufficient or does not correspond to the standards. Also, the panel header is highlighted in red, until all required information are filled in.
Locking and Unlocking a User
Any user can be locked out of the i4connected portal either by intentionally locking the selected user from the administration section or if the user tries to log in using the wrong password, more than five times in a row. The Lock and Unlock User options are available in the toolbar of the View User panel. This option is guarded by the Users permission.
Tip
For a step based tutorial describing this function, please visit the Locking and unlocking users tutorial here.
The Lock user button
A lock symbol will be displayed for all the users that have been locked.
Example of a locked user
A locked user can be unlocked by the system administrator, at any point.
The Unlock user button
Important
The Lock user option is disabled for the currently logged in user, as this action might cause further conflicts.
Copying a User
By clicking the Copy user button in the toolbar of the User detailed view mode panel, the Copy user settings panel is opened. This option is guarded by the Users permission.
The Copy user button
In this view, the system administrator can decide to update the selected user by copying the settings of another user.
Copy user settings panel
The Copy user settings panel features the following options:
Copy settings from - opens the Select Users panel where the system administrator can select one or multiple source user(s) from which the settings will be copied to the currently edited user.
The Select Users panel
Copy roles - allows the administrator to choose if the roles of the source user will be copied or not. When copying the roles of the source user, the roles of the currently edited user will be completely replaced by the new ones, without merging or keeping any of the initial roles. The source user's roles are listed in the Roles panel.
The Copy roles area
Assignments copy behaviour - allows the administrator to choose a method for copying the assignments of the source user to the currently edited user. The two options are:
Assignments copy behaviour
Merge - replaces the selected assignments from the currently edited user with the ones from the source user. The assignments that are not selected will not be modified on the currently edited user.
Replace - replaces the selected assignments from the currently edited user with the ones from the source user. The assignments that are not selected will be removed from the currently edited user.
Assignments - The assignments to be copied can be selected in the Assignments grid by selecting the check-boxes corresponding to the desired assignments.
The Assignments grid
After all the desired changes have been organised, the user can click on the Apply button, to confirm the settings. Another panel is opened at the right side, the Confirm user settings panel, which lists the summary of the operation and asks for manual confirmation before proceeding.
The Confirm user settings panel
Note
A system administrator is not able to copy another user's settings onto itself, hence the button is not active.
Also, the system administrator user cannot copy the user settings of a user belonging to a customer to which he does not have access.
If the source user has assignments to which the administrator doesn't have access, these will not be copied.
As Super-administrators have access to all customers, the above described notes do not apply.
Deleting a User
A user can be permanently removed by clicking the Delete toolbar button. This option is guarded by the Users permission.
The Delete user button
In the Delete user panel, the user is provided with information upon the effect of the deletion. To confirm the deletion the user is requested to fill in the provided code and press the Delete button.
The Delete user panel
Note
The Delete button is not active for the currently logged in user, as performing this operation will lead to conflicts.